Shipping policy
Shipping Policy
Last updated: May 27, 2026
We offer worldwide shipping.
Order Processing
- Orders are processed within 1–3 business days, excluding weekends and holidays.
- Custom or made-to-order items may require additional processing time. Any delays will be clearly indicated at checkout.
Shipping Times & Costs
- Shipping rates are calculated at checkout based on the destination, weight, and selected carrier.
- Estimated delivery times:
- Domestic (U.S.): 3–7 business days
- International: 6–10 business days (may vary due to customs processing)
- Free shipping may be available on orders over 20$, depending on your location (displayed at checkout).
Tracking Information
- Once your order has been shipped, a tracking number will be sent to your email.
- If you do not receive it, please check your spam or junk folder.
Important Information
- Delivery times are estimates only and may be affected by factors such as carrier delays, weather conditions, customs clearance, or peak seasons.
- We are not responsible for packages marked as delivered, or for customs duties, taxes, or import fees on international orders.
- If your package is lost or arrives damaged, please contact us with your tracking number. We will assist you in filing a claim with the carrier.
For any questions regarding your shipment, please contact us at info@zolviashop.com.